Refund Policy

Last Updated: [10.05.2025]

At Global Overline® LLC, we strive for complete customer satisfaction. This policy outlines refund eligibility for our digital services, GO Academy courses, and subscriptions.

1. Digital Services (Domains, Hosting, Web Design, SEO, etc.)

Refund Eligibility

✅ Full Refund (Within 30 Days):

• Web Hosting: Unused plans canceled within 30 days.

• SEO/Social Media Services: If no work has started.

• Web Design: 50% refund if canceled within 48 hours of project initiation.

❌ Non-Refundable Services:

• Domain Registrations/Transfers (ICANN policy).

• SSL Certificates (once issued).

• Completed Work (e.g., delivered designs, published content).

Processing Time: 5-10 business days.

2. GO Academy Courses

Refund Conditions

✅ 7-Day Money-Back Guarantee:

• Refund if requested within 7 days of purchase (no course progress beyond 20%).

❌ Non-Refundable After:

• Completing >20% of course content.

• Downloading certificate-ready materials.

Partial Refunds:

• Technical issues preventing access (prorated based on usage).

3. Subscriptions & Renewals

• Auto-Renewals: Cancel anytime before the next billing cycle.

• No Retroactive Refunds for unused subscription periods.

4. How to Request a Refund

1. Email: info@globaloverline.com

2. Subject Line: "Refund Request – [Order #]"

3. Include: Proof of purchase + reason for refund.

Response Time: 3 business days.

5. Exceptions & Disputes

• Chargebacks: Will result in service suspension and a $25 dispute fee.

• Fraudulent Claims: Legal action may be taken.

6. Policy Updates

We reserve the right to amend this policy. Changes apply to future purchases only.

Questions? Contact info@globaloverline.com.