Our comprehensive Managed Security Services include:

• 24/7 security monitoring and alerting
• Threat detection and analysis
• Vulnerability scanning and management
• Security patch management
• Incident response coordination
• Security policy management
• Monthly security reports and reviews

Services start at $5,000/month with a 12-month minimum term.

Our standard response time SLAs are:

• Critical Threats (Active breach): 30 minute response, 2 hour resolution target
• High Severity (Potential breach): 1 hour response, 4 hour resolution target
• Medium Severity (Security vulnerabilities): 4 hour response, 24 hour resolution target
• Low Severity (Informational alerts): 8 hour response, 48 hour resolution target

These SLAs may be adjusted based on your specific service agreement.

We utilize an enterprise-grade security stack including:

• SIEM (Security Information and Event Management) solutions
• Endpoint Detection and Response (EDR) tools
• Network traffic analysis platforms
• Vulnerability scanners
• Threat intelligence feeds
• Cloud security posture management
• Identity and access monitoring

We can work with your existing tools or recommend best-in-class solutions.

We provide comprehensive penetration testing services including:

• External network penetration testing
• Internal network penetration testing
• Web application security testing
• Mobile application security testing
• API security testing
• Cloud infrastructure testing
• Social engineering assessments
• Physical security testing (optional)

Testing engagements range from $10,000 to $75,000 depending on scope.

We recommend the following testing frequency:

• Annual testing: Minimum requirement for most compliance standards
• Bi-annual testing: Recommended for organizations with sensitive data
• Quarterly testing: Ideal for high-risk environments or after major changes
• Continuous testing: Available through our managed security services

We'll help you determine the right frequency based on your risk profile and compliance requirements.

Our detailed reports include:

• Executive summary for leadership
• Technical findings with risk ratings
• Proof of concept for vulnerabilities
• Remediation recommendations
• Compliance mapping (if applicable)
• Attack path analysis
• Verification testing results

Reports are delivered within 10 business days with 30 days of remediation support.

We have expertise with all major compliance frameworks including:

• PCI DSS (Payment Card Industry)
• HIPAA (Healthcare)
• GDPR (Data Protection)
• SOX (Financial Reporting)
• SOC 2 (Service Organizations)
• ISO 27001 (Information Security)
• NIST Cybersecurity Framework
• Industry-specific regulations

Implementation packages range from $15,000 to $100,000+ depending on scope.

Implementation timelines vary based on:

• Current security maturity level
• Size and complexity of your organization
• Specific compliance requirements
• Available resources

Typical implementations take 8-16 weeks from assessment to audit readiness.

Yes, we offer comprehensive audit support including:

• Pre-audit readiness assessment
• Documentation preparation
• Evidence collection assistance
• Auditor interview preparation
• Remediation guidance for findings
• Post-audit improvement planning

Audit support is available as part of our compliance packages or as a standalone service.

Our comprehensive incident response planning includes:

• Incident response plan development
• Customized playbooks for different threat scenarios
• Tabletop exercises with your team
• Response team training
• Communication templates and protocols
• Legal and regulatory guidance
• Post-incident review framework

Engagements range from $25,000 to $150,000+ depending on organization size and complexity.

We recommend the following update schedule:

• Annual review: Minimum requirement for most organizations
• After major incidents: Incorporate lessons learned
• After significant changes: New systems, mergers, etc.
• When regulations change: Update compliance aspects
• Quarterly testing: Validate plan effectiveness

We offer annual maintenance packages to keep your plans current.

Yes, we offer 24/7 emergency incident response services including:

• Immediate breach containment
• Forensic investigation
• Threat eradication
• Recovery assistance
• Regulatory notification support
• Post-incident analysis

Emergency response services are available to all clients with priority given to those with our managed security services.

Our standard payment terms are:

• Project services: 50% deposit with balance due upon completion
• Monthly services: Billed in advance with net-15 terms
• Emergency services: Payment due upon engagement
• Additional services: Billed at hourly rates

We accept all major payment methods including credit cards, ACH, and wire transfers.

Our cancellation policies vary by service type:

• Managed services: 60-day written notice required
• Project services: Deposits are non-refundable
• Emergency services: No cancellation once engaged
• Testing services: May reschedule with 14 days notice

We aim to be flexible and will work with clients facing genuine business challenges.

We maintain strict security and confidentiality protocols:

• All staff sign comprehensive NDAs
• Client data is encrypted in transit and at rest
• Access controls follow least-privilege principles
• Regular security training for all personnel
• Secure data destruction procedures
• Willing to sign client-specific confidentiality agreements
• Independent third-party audits of our security

Security is our business - we treat your data with the highest level of protection.