Our service contracts comprehensively cover all aspects of the engagement including:

• Detailed scope of work and deliverables
• Project timelines and milestones
• Payment terms and schedules
• Intellectual property rights
• Confidentiality provisions
• Warranties and guarantees
• Termination clauses
• Post-service support details

Each contract is customized based on the specific service being provided.

Our contract process follows these steps:

1. Service Exploration: You review our service offerings
2. Consultation: We discuss your specific requirements
3. Contract Drafting: We prepare a customized agreement
4. Review Period: You review the contract thoroughly
5. Revisions: We make any necessary adjustments
6. Signing: Both parties sign the final agreement
7. Project Kickoff: Work begins according to the contract terms

Yes, our contracts are designed to be flexible to accommodate specific client needs. During the review period, you can request modifications to:

• Project scope or deliverables
• Payment schedules
• Timelines and milestones
• Intellectual property arrangements
• Support and maintenance terms

We'll work with you to ensure the contract meets your requirements while maintaining fairness for both parties.

Our standard payment terms vary by service type but typically include:

• Web/Mobile Development: 30% deposit, 40% at midpoint, 30% upon completion
• Ongoing Services (SEO, Marketing): Monthly payments in advance
• Consulting Services: Weekly or bi-weekly billing

We accept various payment methods including credit cards, bank transfers, and online payment systems. Custom payment schedules can be negotiated for larger projects.

Our contracts include a formal change order process:

1. The requesting party submits a written change request
2. We evaluate the impact on timeline and budget
3. We provide a revised estimate if needed
4. Both parties sign a change order agreement
5. Work proceeds on the modified scope

This ensures all changes are properly documented and agreed upon by both parties.

Our web development contract includes:

• Detailed specifications of the website
• Number of design concepts and revisions
• Development milestones and deliverables
• Browser and device compatibility standards
• Content population responsibilities
• Testing and quality assurance process
• Launch procedures
• Post-launch support period
• Training provisions (if needed)

The contract also specifies ownership of source code and design assets.

Our standard web development contract states that:

• The client owns all final deliverables including design files, HTML/CSS/JS code, and content
• Global Overline retains rights to reusable code components (with no client-specific elements)
• Third-party assets (stock photos, fonts, plugins) may have their own licensing terms
• Source code is delivered upon final payment

We can modify these terms for specific client needs, such as work-for-hire arrangements.

Our web development contracts typically include:

• 30-day bug-fix period: We address any technical issues at no extra cost
• Optional maintenance plans: Available for ongoing updates and support
• Hosting services: Can be included or you can self-host
• Training: We provide documentation and training on content updates

Post-launch support terms are clearly defined in the contract to avoid misunderstandings.

Our mobile app contracts include special provisions for:

• App store compliance: Ensuring the app meets Apple/Google guidelines
• Device testing: List of devices and OS versions we'll test on
• Update commitments: For keeping the app compatible with new OS versions
• Backend services: Specifications for any server components
• Analytics integration: What usage data will be collected
• Push notification policies: If applicable
• In-app purchase handling: For monetized apps

Our mobile app contracts specify:

• We typically handle the technical submission process
• Client provides necessary business information (privacy policy, support contacts, etc.)
• App store developer accounts remain in client's name
• We include one round of submission and one round of rejection fixes
• Additional submission support can be purchased if needed

The contract clearly outlines responsibilities for both parties regarding app store compliance.

Our SEO contracts define measurable outcomes including:

• Keyword ranking improvements (specific keywords tracked)
• Organic traffic growth targets
• Backlink acquisition goals
• Content production quantities
• Technical SEO improvements
• Reporting frequency and formats

We avoid guaranteeing specific ranking positions (as this violates search engine guidelines) but we do commit to improvement benchmarks based on your starting point.

Our SEO service contracts have these duration options:

• Initial term: Usually 6-12 months (SEO takes time to show results)
• Renewal: Automatically renews monthly after initial term
• Cancellation: 30-day notice required after initial term
• Short-term audits: Available as one-time engagements

We recommend longer engagements for sustainable results, with performance reviews every quarter.

Our content service contracts specify:

• Content types (blog posts, videos, infographics, etc.)
• Production quantities and schedules
• Approval and revision processes
• Content ownership and usage rights
• SEO optimization standards
• Performance reporting
• Editorial guidelines and tone
• Plagiarism checks and originality guarantees

We can also include distribution and promotion services in the contract if needed.

Our content contracts include clear revision policies:

• Two rounds of revisions included for all content pieces
• Revisions must be requested within 5 business days
• Major changes (complete rewrites) may incur additional fees
• Revision requests must be specific and actionable
• We guarantee satisfaction with final deliverables

This ensures efficient workflow while maintaining quality standards.

Our technical service contracts (cloud, cybersecurity, etc.) include robust Service Level Agreements:

• Uptime guarantees: Typically 99.9% for cloud services
• Response times: Defined for different priority levels
• Maintenance windows: Scheduled in advance
• Security standards: Compliance with industry best practices
• Backup policies: Frequency and retention periods
• Disaster recovery: Documented procedures
• Penalty clauses: For failing to meet SLAs

Our cybersecurity contracts include:

• Detailed security assessment scope
• Remediation timelines for found vulnerabilities
• Data protection and privacy provisions
• Incident response procedures
• Compliance with relevant regulations (GDPR, CCPA, etc.)
• Confidentiality of findings
• Limitations of liability
• Insurance coverage details

We take security seriously and ensure all parties understand their responsibilities.

Our specialized tech contracts include additional provisions:

• AI Services: Training data rights, model ownership, accuracy guarantees
• Blockchain: Smart contract auditing, gas fee responsibilities
• Data Analytics: Data usage rights, anonymization standards
• CRM: Data migration responsibilities, integration scope

These cutting-edge services require specific contractual language to address unique considerations.

Our contracts include clear termination clauses:

• For Cause: Either party can terminate for material breach with 30-day notice
• Without Cause: Client can terminate with 30-day notice after initial term
• Early Termination: May involve fees for uncompleted work
• Post-Termination: Transition assistance available

We aim to make the process fair and transparent for all parties involved.

We're happy to discuss any contract details before you sign:

• Request a consultation with our contracts team
• Ask for clarification on any clause
• Request sample contracts for review
• Have your legal counsel review the agreement

Transparency is key to successful partnerships, and we want you to feel completely comfortable with all contract terms.